With the best will in the world despite your best endevours circumstances do not always proceed or turn out as you would have hoped. One of the most important issues in these situations and sign of a
careing prefessional practice is to be able to recognise the problem and to face it with honesty. If you have reason to be unhappy with the care you or a relative/partner recieved from the Old Links Surgery there are
several options open to you.1. Make an apointment to discuss the situation. If it concerns someone close to you who is an adult you will need their written permision or come together. This is not an issue if the
person in question has died.
2. Put you feelings in a letter. There are compaint/compliment slips at reception for you to use if you wish.
3. Contact a member of the patient forum ( click the link above for further details)
4. Write directly to Fylde Primary Care Trust at St Georges Rd St Annes.
